A shared municipal services infrastructure was deployed to maintain the city facilities with a centralized platform to manage the city’s water around the clock more efficiently. The town adopted the latest technology, including tablets and smartphones, to make operators and management more efficient, and increase situational awareness/operational ‘readiness.’ Since adopting a digital twin/unified operating center approach, the Public Works Department has been able to do more facilities monitoring and management remotely.

Since adopting a digital twin/unified operating center approach, the Public Works Department has been able to do more facilities monitoring and management remotely, reducing operational hours by 15 percent and the workweek from five standard days to four 10-hour days. Remote access to data has also significantly reduced fuel costs, as the city’s maintenance workers do not have to return to a centralized location to find out about their next task. At a practical level, the data-driven nerve center helps manage the city’s solar plants, which provide up to 748,000 kWh of clean power each year and deliver more than 22 million gallons of water while processing 6.9 million of gallons of waste-water each day